YOUR INFORMATION

Privacy Policy

How personal information is collected, used, disclosed and protected when you use Aoaak.

Last updated: September 8, 2026. This Privacy Policy explains how Aoaak (“Aoaak,” “we,” “us,” or “our”) collects, uses and discloses personal information when you visit www.aoaak.com, place an order, create an account, contact customer support or otherwise use the store. Aoaak is operated by Jiangsu HuHang Network Technology Co., Ltd., which is the data controller responsible for the processing described in this Policy.

Business identity

Storefront: Aoaak

Operated by: Jiangsu HuHang Network Technology Co., Ltd.

Unified Social Credit Code: 91320600MA1MNXKW3C

Registered address: Room 2203, Building 1, No. 158 Qingnian Middle Road, Chongchuan District, Nantong City, Jiangsu Province 226000, China

Established: June 30, 2016

Telephone: +86 183 9273 4833

Email: support@aoaak.com

1. Information we collect

Depending on how you use the store, we may collect your name, email address, telephone number, billing and shipping addresses, account details, order history, product selections, return information, support messages and other information you choose to provide.

We and our service providers may automatically collect device and usage information, including IP address, browser and device type, operating system, language, approximate location, referral source, pages viewed, links selected, cart activity and timestamps. Cookies, pixels, local storage and similar technologies may be used for essential store functions, preferences, security, analytics and advertising where permitted.

Payment information is processed by Shopify and the payment providers shown at checkout. We receive transaction confirmation and related order details, but we do not store complete payment-card numbers on our own systems.

2. How we use information

• Provide the store, process payments, confirm and fulfill orders, arrange delivery and handle returns or refunds.
• Create and manage accounts and remember selected preferences.
• Answer product, order, delivery and customer-support questions.
• Protect accounts, detect fraud, troubleshoot errors and maintain store security.
• Understand store performance and improve products, content and customer experience.
• Send marketing communications when requested or otherwise permitted by law.
• Comply with legal obligations, enforce our terms and protect customers, Aoaak and others.

3. Legal bases

Where a legal basis is required, we process information to perform a contract with you, comply with law, pursue legitimate interests such as fraud prevention and service improvement, or based on consent. Consent may be withdrawn prospectively through available preference controls or by contacting us.

4. How information is disclosed

We may disclose relevant information to Shopify, payment processors, fraud-prevention services, shipping carriers, fulfillment providers, cloud and security providers, analytics and advertising services, communication providers, customer-support vendors and professional advisers. These providers receive information for the services they perform and are subject to their own legal or contractual obligations.

We may also disclose information when you direct us to do so, when required by law or valid legal process, to investigate unlawful activity, protect legal rights, or in connection with a legitimate business transfer.

5. Shopify and international processing

Our store is hosted by Shopify. Information submitted through the store is processed by Shopify to provide ecommerce, checkout, security and related services. You can learn more in the Shopify Consumer Privacy Policy. Shopify and other providers may process information in countries other than your own. Where required, recognized transfer mechanisms or appropriate safeguards are used.

6. Cookies and advertising choices

Essential cookies support functions such as cart, checkout, security and account access. Depending on your location and the store features in use, optional cookies may support analytics, personalization or advertising. Where a consent tool is presented, you may accept, reject or manage optional categories. Browser settings can also block or delete cookies, although parts of the store may stop working correctly.

We do not sell personal information for money. Some laws define “sale,” “sharing” or targeted advertising broadly enough to include certain advertising disclosures. Where applicable, you may use available cookie or data-sharing controls, enable a recognized Global Privacy Control signal, or contact us.

7. Retention and security

We retain information for as long as reasonably necessary for order fulfillment, support, recordkeeping, dispute resolution, fraud prevention and legal or accounting obligations. Retention periods vary by information type. We use reasonable administrative, technical and organizational safeguards, but no transmission or storage method is completely secure.

8. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion or portability; object to or restrict certain processing; withdraw consent; opt out of certain sale, sharing or targeted advertising; or appeal a decision. Rights are subject to verification and lawful exceptions. We will not discriminate against you for exercising a privacy right.

To submit a request, email support@aoaak.com and describe the request. We may ask for information reasonably necessary to verify your identity or authority.

9. Marketing, children and third-party links

You may unsubscribe from promotional email using the link in the message. Transactional messages about orders, returns, security or policy changes may still be sent. The store is not directed to children under 13, and we do not knowingly collect their personal information. Third-party websites linked from the store operate under their own policies.

10. Changes and contact

We may update this Policy to reflect changes in the store, service providers, practices or legal obligations. The date above identifies the current version. Questions, complaints and privacy requests may be sent to support@aoaak.com, by telephone at +86 183 9273 4833, or by post to the registered address shown above.