CUSTOMER CARE

Contact Us

A clear route for product questions, order help and return requests.

Customer support

For product questions, order updates, delivery concerns or return requests, email support@aoaak.com or call +86 183 9273 4833. Include your order number when the question relates to an existing purchase.

Before contacting us

• Check the product page for dimensions, included pieces and care notes.
• Review the shipping email for the latest available tracking information.
• For damage or an incorrect item, keep the packaging and attach clear photos.

Response times

Messages are reviewed on business days. Please allow up to 2 business days for a response. Avoid sending duplicate requests because this can slow matching and review.

Business identity

Storefront: Aoaak

Operated by: Jiangsu HuHang Network Technology Co., Ltd.

Unified Social Credit Code: 91320600MA1MNXKW3C

Registered address: Room 2203, Building 1, No. 158 Qingnian Middle Road, Chongchuan District, Nantong City, Jiangsu Province 226000, China

Established: June 30, 2016

Telephone: +86 183 9273 4833

Email: support@aoaak.com

The registered address above is for business identification and legal correspondence. Do not send product returns there unless customer support confirms it as the return address for your request.